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If you are new to the Search category, you're probably
familiar with the term "Search Engine Optimization" (SEO) and have seen or heard
the term "Search Engine Marketing" (SEM), but are not exactly sure what Search
Engine Marketing really means. More than likely, you've heard the two terms used
interchangeably and may think that they mean the same thing. Though they are
similar, there is a dramatic difference between the two practices. Knowing and
understanding the difference between these two terms, and more importantly,
knowing how to take advantage of the differences is the key to overall success
in marketing via search engines.
There has been a dramatic but subtle change over the past few years with regards
to promoting websites via search engines. Rather than being two interchangeable
terms, Search Engine Optimization is actually an element of Search Engine
Marketing, with the other element being "Paid Search Media." It is those site
owners and managers that truly understand this, and utilize it on their site
along with all of the elements involved in each, that are achieving success on
the search engines at a reasonable cost.
Let's define the terms before continuing.
Search Engine Marketing: The act of marketing a web site via search
engines, whether this is improving rank in organic listings, purchasing paid
listings or a combination thereof, along with other search engine related
activities. (Source: SEMPO.org)
Search Engine Optimization: The act of altering a web site so that
is does well in the organic, crawler- based listings of search engines. Also
called "SEO." (Source: SEMPO.org)
Paid Search Media: Advertising programs where listings are
guaranteed to appear in response to particular search terms, with higher
ranking typically obtained by paying more than other advertisers. Also called
"Paid Placement," "Pay Per Click" and "Cost per Click." (Source: SEMPO.org)
It is important to understand that there is no less value in performing
Search Engine Optimization because of the rise in popularity of Paid Search
Media and Pay Per Click (PPC) programs offered by companies such as Overture and
Google (Adwords.) If anything, it has increased the importance of optimizing
your web site, namely due to the fluctuating costs of PPC programs.
The following tips will enable you to take full advantage of Search Engine
Marketing. They will also assist you in achieving your online goals as rapidly
as possible, and at a very reasonable cost.
1. Understand your online business
There are a lot of business owners that believe their offline business is the
same as their online business; that the two mimic each other. Usually, this is
only partially correct. This is especially true when it comes to competitor
analysis. Many times the companies you compete with offline are markedly
different from the ones you compete with online and visa versa.
To begin understanding your online business, simply write a description of your
company. Have your colleagues, family and friends do the same. If you own a
brick and mortar business, ask your customers to describe your business for you.
Most will be happy to provide feedback. You may find that many of the
descriptions are similar, yet different.
Next, go online. Search for your competitors' sites and pay careful attention to
how they are promoting and positioning themselves in the marketplace. Use the
information you've already gathered about YOUR company and refine it to ensure
you are properly differentiating yourself. Take the time to integrate your own
identity, as you now understand it, and based upon feedback from others.
2. Understanding your online customer
Frequently, your online customer's profile WILL be similar to your offline
customer. You should use this information when performing optimization to your
website and when buying pay-per-click keywords.
It is important to understand that much like traditional, brick and mortar
customers, there are different types of online customers. These customers will
search very differently and can sometimes be segmented by gender, race, and
income level. It has been proven that men search differently than women and
further, older men and women search differently than younger men and women do.
Two excellent studies have been produced recently that discuss the different
types of searchers. Those studies are:
Enquiro's Inside the Mind of
the Searcher (free download registration required) is a first of its kind
study covering the types of searchers using search engines, what search
results caught their attention and what enticed them to click on results.
iProspect's
Search Engine User's Attitudes (free download) is an in depth study that
reveals the relationship between profession, age, education, race and sex and
how that influence a persons' searches.
These studies will provide you with valuable insight to help you understand
your customer base better. Once you have a thorough understanding of how your
customers search, you will be better positioned to apply that knowledge to
choosing the right keywords.
3. Determining a successful conversion
If you were to ask most web site owners what they want from their web site
they'd say "to make money". That generally rings true even if they don't sell
anything on or through the web site. Understanding what the true purpose of your
web site is the first step to determining what to deem a successful conversion.
After all, conversions will determine the success or failure of your website as
a business tool.
If your web site is just brochure-ware, or used primarily as a promotion tool, a
successful conversion may simply be traffic. Conversion may be measured as
getting a user to browse through your web site, then filling out a contact form,
placing a phone call or downloading a PDF.
If you sell something through your web site then a successful conversion will
more than likely be defined as a completed transaction, or "selling something."
Remember, your web site may even have multiple types of conversions.
It is impossible to determine the true success or failure of your search engine
marketing efforts without first knowing what success is, as defined by setting
standards of conversion for your site. Once you know what a success is, you can
begin to track that success. Tracking is covered more thoroughly in Tip 5.
4. Researching, Choosing and Implementing Keywords
Researching, choosing, and implementing keywords can be one of the most daunting
aspects of Search Engine Marketing. It is also one of the most important.
Researching Keywords
Now that you have a better understanding of your customer, your online
business, and what constitutes a successful conversion, you can begin to
develop the best keywords to meet your goals.
Fortunately, there are many well written tutorials and tools to help you
succeed in researching, and choosing the right keywords. The August edition of
Market Position has an excellent article on
Choosing the Best Keywords.
This article provides you with the following keyword techniques:
1. Put yourself in the shoes of your target audience.
2. Target Niches.
3. Brainstorm for keywords in your category.
4. Choose only relevant keywords.
5. Understand that keywords can have multiple meanings
WordTracker
is an excellent tool to conduct keyword research. It provides
you with the ability to determine exactly what words are being used in search
engines to find the products and services that you may offer. If you haven't
tried WordTracker yet simply download the free trial
of WebPosition Gold 3 and click on the WordTracker icon.
Choosing Keywords
Once you've compiled a thorough list of keywords using WordTracker you must
decide the ways in which you are going to use those keywords.
Unfortunately most web sites do not have enough content, or aren't large
enough to support all of the good, quality keywords you have found using these
tools. Therefore, you should narrow your list. How?
You need to consider the following for each keyword on your list:
Does this keyword support my online goals?
Do I have the content to support this keyword? If yes, then is my page
optimized for it?
Do I have to create content to support this keyword? If yes, then is it
worth the creation effort or should I buy it through PPC?
Is it a seasonal word? If yes, then should I buy it through PPC or
Optimize for it?
Pay Per Click keywords should be words that are seasonal, marginally
related to your web site, or cannot be ranked for in a reasonable amount of
time. PPC words will cost you more over a long period of time, so great
caution needs to be exercised when participating in PPC programs. For an
excellent PPC tutorial, see the WebPosition Gold 3 Page Critic.
Once you have created your final keyword list and have determined how those
words are to be used through either PPC or SEO, then you can begin
implementation.
If you have to build optimized web pages to take advantage of some of your
selected keywords simply
download the free trial of WebPosition Gold 3 and click on the Page
Builder icon. With WebPosition Gold 3, you can build and upload your optimized
content all with one easy to use tool.
5. Tracking your rankings, website traffic and conversions
Now that you've completed the process of creating and launching your Search
Engine Marketing program, you need to be able to determine if your efforts are
succeeding. Of course, more online sales are an easy way to determine if your
efforts are succeeding; however, there are many more metrics to analyze in order
to get the most out of your efforts and money.
It is imperative that you be able to assess how your web site is ranking for the
words you've targeted. You need to know, for sure, if those words are successful
and are converting. You also need to know whether your SEO or PPC efforts are
bringing you the most traffic and conversions.
Fortunately, WebPosition Gold 3 and WebTrends Analytics work together to provide
you all the reports and answers. You can check your rankings across search
engines and keywords, compare rankings to your actual traffic from those search
engines and track conversions from your SEO and PPC efforts.
This article is copyrighted and has been
reprinted with permission from FirstPlace Software, the makers of WebPosition Gold.
FirstPlace Software helped define the SEO industry with the introduction of the
first product to track your rankings on the major search engines and to help you
improve those rankings. A free trial of WebPosition Gold is available from their Web site.